Get the support you need with our comprehensive help resources, technical documentation, and expert assistance available when you need it.
Find quick answers to common questions about our services, policies, and technical support.
We provide comprehensive IT solutions including:
Our standard business hours are:
Emergency support is available 24/7 for enterprise clients with active SLA agreements.
Yes, we offer services for both consumer and enterprise markets:
Consumer Solutions: Individual enthusiasts, home users, content creators, and gamers seeking high-performance custom builds and personal IT support.
Enterprise Solutions: Businesses of all sizes requiring professional IT infrastructure, managed services, and strategic technology planning.
Build times depend on complexity and component availability:
All builds include comprehensive testing and quality assurance before delivery.
Yes, we offer secure remote support for software issues, system optimization, and troubleshooting. Remote support includes:
Hardware issues requiring physical access will need on-site or in-shop service.
We provide support for all major operating systems:
We accept multiple payment methods for your convenience:
Enterprise clients can arrange for monthly billing and extended payment terms.
Yes, we offer several financing options:
Contact our sales team to discuss financing options that fit your budget.
Our warranty coverage includes:
All warranties include free technical support and priority service scheduling.
To submit a warranty claim:
Most warranty claims are processed within 24-48 hours of initial contact.
Multiple ways to reach our support team for assistance with your technology needs.
General Support:
Sales Inquiries:
Phone/Chat: Immediate
Email: 4-24 hours
Support Tickets: 2-48 hours
Emergency: 15 minutes (SLA clients)